You've Got Questions.
We've Got Answers
Choosing a new roof or siding is a big investment. We've compiled the most common questions from Ottawa homeowners to help you make an informed decision about your home's exterior.
We provide a 10-year workmanship warranty on all roof installations. This covers defects in our labour — improper flashing, failed seams, or installation errors.
Additionally, material warranties from manufacturers range from 25 years to lifetime coverage depending on the product. We'll explain both warranties in writing before any work begins.
Yes. We're experienced with storm damage claims and can provide detailed documentation — photos, scope of work, and itemized estimates — that your insurer requires.
We'll coordinate directly with your adjuster when needed to help move the claim forward without added stress on your end.
Yes on all counts. Big City Roofing holds a valid Ontario contractor licence, carries comprehensive general liability insurance (minimum $2M), and all crews are covered by WSIB.
We're happy to provide certificates of insurance before any project begins. Working with a fully compliant contractor protects you from liability in the event of an on-site injury.
Get a Straight Answer
Not sure about a specific material or how the process works for your home? Give us a call or send a message. We'll skip the sales pitch and give you the info you need.
